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Reviews for Brian Hancock Residential & Small Business Computer Services
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Brian Hancock Residential & Small Business Computer Services
201 Longmeadow Dr NW, Rome
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Cannot begin to explain how much I recommend Brian for your IT needs. I run a small business in Rome, and we were consistently having internet/connection issues. I had two other companies come out, and the problems continued. Brian walked in, and diagnosed our issues within an hour. We are now running 100%. He never tries to sell me something I don’t need, and he genuinely cares that his customers have what they need. My staff is now happy, and the company can run daily without headaches. Thank you Brian!!!
I found Brian as a result of having problems with an older laptop that I could not fix. I searched locally and discovered his computer support and repair business in Rome, Ga. After talking with him over phone, I knew I had found a hidden Gem in the computer business. I set up an appointment and carried my laptop to him. Unlike most computer repair shops he took time when I brought it in to go through a series of dignostic tests and advised me of the issues and a hard drive failure. He was able to retrieve and save the Data files. His recomendation due to the age of the laptop and windows 7 that it would be money best spent on a new and faster laptop with more memory... read full review
I needed a board installed into a printer and could not find any one to install it for me. I contacted Mr. Hancock and he told me to bring it in and he would give it a shot. He exceeded all of my expectations. Not only did he install the mother board for me but he made sure everything was working properly before I walked out of his shop with my printer. I also did not expect for him to finish the job as quickly as he did. I dropped it off on a Friday and it was ready for pick up by Wednesday!! I will definitely be using his services again and would recommend him to anyone who needs repair services!!