We ran into some issues getting our system fixed - Mistakes were made and the fix never happened, but ultimately, they made it right and refunded the cost associated with the call.
Based on the other reviews - I do believe this is a solid company and I'm going to give the benefit of the doubt and continue using them for my HVAC needs. There is always potential for an off day.
They do show up when you call them and outside of this experience - have been knowledgeable and helpful throughout.
February 2024
8/25-Called with an AC system not working. David, who knows our systems well came same day, diagnosed the problem quickly, and has taken steps to get the necessary part as quickly as possible. when the part arrives he will return to repair the system.8/28-David returned with a new blower motor, replaced the part, and tested the system to working order. Great job!9/2 - Scheduled maintainance on both systems. As always, David was on time, thorough, checked inside and outside, gave me a thorough review of what he found and an idea of things to look at in his next full service and an idea of cost. He will return for quarterly service/review in December. I understand... read full review
August 2023
I’ve used this company a few times and each time has been pleasant. My tech, Tyler is so professional, patient, and extremely knowledgeable. He really took his time to explain everything about the HVAC repair to me and he knows what he is doing! I had an after hours service call and he came right away. Tyler diagnosed the issues and repaired them. I will not use any other company. They have their stuff together!Service: HVAC system repair
We ran into some issues getting our system fixed - Mistakes were made and the fix never happened, but ultimately, they made it right and refunded the cost associated with the call.
Based on the other reviews - I do believe this is a solid company and I'm going to give the benefit of the doubt and continue using them for my HVAC needs. There is always potential for an off day.
They do show up when you call them and outside of this experience - have been knowledgeable and helpful throughout.
8/25-Called with an AC system not working. David, who knows our systems well came same day, diagnosed the problem quickly, and has taken steps to get the necessary part as quickly as possible. when the part arrives he will return to repair the system.8/28-David returned with a new blower motor, replaced the part, and tested the system to working order. Great job!9/2 - Scheduled maintainance on both systems. As always, David was on time, thorough, checked inside and outside, gave me a thorough review of what he found and an idea of things to look at in his next full service and an idea of cost. He will return for quarterly service/review in December. I understand... read full review
I’ve used this company a few times and each time has been pleasant. My tech, Tyler is so professional, patient, and extremely knowledgeable. He really took his time to explain everything about the HVAC repair to me and he knows what he is doing! I had an after hours service call and he came right away. Tyler diagnosed the issues and repaired them. I will not use any other company. They have their stuff together!Service: HVAC system repair