About Gibson / Lovell HVAC
Gibson / Lovell HVAC is a highly professional and efficient HVAC company that has impressed its customers with their exceptional service. The company's representatives provide cost-effective solutions, offering options for both short-term and long-term fixes. Customers have praised the company's polite and knowledgeable technicians, who are friendly and hard working. They go above and beyond to ensure that the job is done right, providing excellent service for regular seasonal cleaning, emergency services, and replacement. Gibson / Lovell HVAC has consistently delivered impressive and exceptional results with fair pricing, earning the trust and recommendation of its clients for over 20 years. The technicians, such as Kevin and Dylan, are known for their quick response, expertise, and friendly demeanor. They are able to diagnose and resolve HVAC issues efficiently, often arriving promptly and working diligently to get the system back up and running. Customers appreciate the technicians' willingness to answer questions and provide advice, going the extra mile to ensure the customer's satisfaction. The company's office staff is also noted for their helpfulness and responsiveness. Overall, Gibson / Lovell HVAC has established a reputation for reliable, high-quality service and fair pricing, making them a trusted choice for customers' HVAC needs.
Sunday evening and the AC sudden;y stops working. That's everyone's nightmare especially on one of the hottest days of the year. I called Gibson/Lovell who returned my call promptly. Dylan the technician was super friendly and helpful. He calmed my frantic nerves and arrived exactly when he said he would. He listened and immediately knew what the problem could be. He was knowledgable and correct on the problem. A new capacitor was needed. He fixed the problem with a smile. Answered all my questions and even gave me some measurements and advice on better filters to use. He went above and beyond. The pricing was fair for service and parts. Thanks to Dylan and Gibson/Lovell...read full review
Having your A/C stop working on a 94 degree day is VERY unpleasant, especially when you don't discover the issue until after 5:00. Gibson/Lovell has done work on my system before, so I called them first thing the next morning. To my surprise and delight, there was a technician (Kevin) at my front door about 30 minutes later. He was very informative and polite and was able to get my system up and running with a 'patch' less than an hour after I had called. He had the office order the part that needed to be replaced and came the next morning and got it installed. The office staff I interacted with was very helpful and nice and I feel the amount I paid was quite reasonable...read full review
Excellent Company to do business with!! Our A/C stopped working on a HOT Sunday afternoon. We called Gibson / Lovell and they were there within an hour. They explained what was wrong with our unit and gave us all the options, from repairing our old unit to purchasing a new system. We decided to go with a complete new system and made an appointment for installation. Their crew was on time and did an Excellent job installing our new system. We are very satisfied and will recommend them to everyone.