About MHC Kenworth - Norcross
MHC Kenworth is a nationwide network of heavy and medium duty truck dealerships with over 120 locations across 19 states. The dealerships offer a full range of services including sales, leasing, parts, service, body shop, financing, and transport refrigeration. Many customers praise the shops for their professionalism, cleanliness, and fast service, especially highlighting managers and mechanics like Matt Roberson and Jacob, who are seen as knowledgeable, honest, and helpful. One customer shared a positive experience of being helped quickly after a breakdown near Atlanta, noting the staff went above and beyond to get them back on the road. However, not all reviews are positive; one customer expressed dissatisfaction with the service, citing high costs, unnecessary repairs, and aggressive billing practices, warning others to be cautious. Overall, MHC Kenworth is recognized for reliable, efficient service and helpful staff, though some customers advise caution due to past negative experiences. The company’s extensive network makes it a convenient choice for trucking needs nationwide.
They were one of the best Kenworth dealership experiences ever and we have to stay they got us in and out and fixed us super fast. Great price as well. More affordable than Loves, believe
it or not
Great service great ppl, mechanic Andrew went above & beyond on everything with my semi the service advisors Morgan & Andrew took time out to explain every question I asked best MHC I’ve been too!!!!!
WARNING WARNING WARNING WARNINGThis company deserves NO stars I had my tractor towed in for a fuel pump and they non-experience mechanic broke the power starring pump and said it was broken when it came in. then ran the repair bill up to over $12,000. with parts that my tractor did not need. Then the manager tried to force me to pay a $7,000. 00 deposit to get started on my tractor,"NOW THIS ONLY DO THIS FOR MINORTY CUSTOMERS"I end up having my tractor towed from this shop, and for 4 new batteries that I did not need and labor I was forced to pay $3400.dollars to get my tractor back, when I refused to pay the $12,000. dollar quote they quoted me, this company charged...read full review