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Reviews for Arbor-Nomics Turf, Inc. Lawn Care Services & Grass Treatment
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Arbor-Nomics Turf, Inc. Lawn Care Services & Grass Treatment
651 Langford Dr, Norcross
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7/25/24 Update: I've had to reach out twice since my last update because my lawn keeps getting skipped for service.
04/03/24 Update:
Josh Lykins (Branch Manager) stopped by apologizing for the headache we've been experiencing and reassured me we'd be refunded for no service. He then had our yard treated the very next day which I so appreciated! Even the technician text me telling me he was there and apologized for the confusion as well. I revised my review because I'm a reasonable person and customer in giving them an opportunity to turn my frown upside down. Just looking forward to them holding up to their word in resolving... read full review
Addendum:
Josh Lykins, the lead at Norcross, has reached out to me and has addressed my concern in a polite and reasonable manner. I expect my lawn to re-achieve its customary stellar appearance. Review stars updated to reflect that.
I did not mention in my review, but would like to point out now, that I have had excellent weed control, particularly wild violets and nutsedge. Five stars for that! Thank you.
Sadly, the service has gone downhill over the 15+ years I have been a customer (#211759). Whenever there was an issue in the past, I was met personally by management (such as Mr. Cash), my yard inspected, and a solution discussed.... read full review
UPDATE 7/20/2024
The manager Josh came shortly after I made them aware of the issue. They applied two fungal treatments and now the lawn looks great. Thank you Arbor-nomics!
We have used Arbor-nomics for a couple years. The yard has developed these brown dead patches. I went back and read the service details and nowhere have I seen any mention of this issue or any treatment for it. My expectation is that they would alert me to, and help me address any issues. I called and I am awaiting the promised manager call.