Can't find out where my state refund is. No one ever answers or return my calls or emails. Pontiac office is open one day a week, but they're never there. Can't get through. Nothing. It's pathetic!
March 2022
This tax preparation place told me it would be one price to do my taxes, but after preparing them gave me another price that was more than twice that amount. Then after they filed them, they gave me paperwork showing that they actually charged me more than twice the increased amount they blindsided me with. And they hid that fact. Total scam! The price they show you they will deduct is a lie. Would never have known, if I didn't go over the paperwork afterward. They told me my return was less than they actually put on the paperwork. Everything about this place is shady. You should not trust them. Plus, they charge bogus fees. Seriously, do them yourself online or... read full review
December 2021
They are very knowledgeable in the tax field!!! Plus if you file with them you get a free vacation!! How cool is that!!! The Austin Peay location is the best!!
Can't find out where my state refund is. No one ever answers or return my calls or emails. Pontiac office is open one day a week, but they're never there. Can't get through. Nothing. It's pathetic!
This tax preparation place told me it would be one price to do my taxes, but after preparing them gave me another price that was more than twice that amount. Then after they filed them, they gave me paperwork showing that they actually charged me more than twice the increased amount they blindsided me with. And they hid that fact. Total scam! The price they show you they will deduct is a lie. Would never have known, if I didn't go over the paperwork afterward. They told me my return was less than they actually put on the paperwork. Everything about this place is shady. You should not trust them. Plus, they charge bogus fees. Seriously, do them yourself online or... read full review
They are very knowledgeable in the tax field!!! Plus if you file with them you get a free vacation!! How cool is that!!! The Austin Peay location is the best!!