I wish that I'd looked up their reviews before hiring them but I went strictly on the referral of a friend. In my friend's defense, tI used them for about 4-5 months and they were fine at first. They had an incident that was on the news a few months ago where one of their employees stole from a customer's home. They sent a mass email out explaining the situation and I figured it was a fluke, so I continued to use them. However, after that, I noticed a lot of turnover in their staff and the service kept deteriorating. For me, the final straw was coming home after the most recent cleaning, to a mound of trash being left in my front hallway, the heat on my... read full review
October 2016
These guys are a joke anyone looking for a good cleaning service look else where. The cleaners work super slow and do not listen to any specific directions like please don't leave the doors open. They always show up about 15 mins late one time 30 mins late. Their customer service was horrible and very rude too me. When I say they were slow I understand good work takes time but 3 HOURS for a 2450 sqft house I mean come on and they missed so much as far as little details that would make hiring a cleaning service worth it. TOTALLY disappointed with the company and their poor choice of cleaners.
I am looking for cleaning work
I wish that I'd looked up their reviews before hiring them but I went strictly on the referral of a friend. In my friend's defense, tI used them for about 4-5 months and they were fine at first. They had an incident that was on the news a few months ago where one of their employees stole from a customer's home. They sent a mass email out explaining the situation and I figured it was a fluke, so I continued to use them. However, after that, I noticed a lot of turnover in their staff and the service kept deteriorating. For me, the final straw was coming home after the most recent cleaning, to a mound of trash being left in my front hallway, the heat on my... read full review
These guys are a joke anyone looking for a good cleaning service look else where. The cleaners work super slow and do not listen to any specific directions like please don't leave the doors open. They always show up about 15 mins late one time 30 mins late. Their customer service was horrible and very rude too me. When I say they were slow I understand good work takes time but 3 HOURS for a 2450 sqft house I mean come on and they missed so much as far as little details that would make hiring a cleaning service worth it. TOTALLY disappointed with the company and their poor choice of cleaners.