These guys are awesome! Our dryer stopped working right before Thanksgiving and I knew we wouldn't be able to get a repairman to come out until the next week at the earliest. I had done enough work in the past to be dangerous. So I ordered the heating element off the Fox website then went to pick it up. As I was checking out, and having a nice conversation with the three employees, I mentioned to Mark what was going on. He suggested I test the thermostats also (reminding me there are two) because those are often the culprit instead of the heating element. He explained how to test for continuity with a multimeter to determine which part was bad. I bought the... read full review
November 2024
I've been coming to this Marietta location of Fox for over 20 years now , and I must say that Fox and the wonderful employees inside always takes great care of me. Keep up the good work Danielle , Canessa , and now Ben has now stepped up to the counter since Ken has retired (we're gonna miss you buddy). See you soon , Lawrence
January 2024
Dryer had stopped heating and I came in to purchase a new timer. I wasn't completely sure that that was what I needed, so the nice lady at the counter offered to test my parts if I brought them in. Even gave me the store's text number so that I could send pics from home. Ended up fixing the dryer myself with the help of YouTube, but if I run into any more appliance issues, I know exactly where to go!
These guys are awesome! Our dryer stopped working right before Thanksgiving and I knew we wouldn't be able to get a repairman to come out until the next week at the earliest. I had done enough work in the past to be dangerous. So I ordered the heating element off the Fox website then went to pick it up. As I was checking out, and having a nice conversation with the three employees, I mentioned to Mark what was going on. He suggested I test the thermostats also (reminding me there are two) because those are often the culprit instead of the heating element. He explained how to test for continuity with a multimeter to determine which part was bad. I bought the... read full review
I've been coming to this Marietta location of Fox for over 20 years now , and I must say that Fox and the wonderful employees inside always takes great care of me. Keep up the good work Danielle , Canessa , and now Ben has now stepped up to the counter since Ken has retired (we're gonna miss you buddy). See you soon , Lawrence
Dryer had stopped heating and I came in to purchase a new timer. I wasn't completely sure that that was what I needed, so the nice lady at the counter offered to test my parts if I brought them in. Even gave me the store's text number so that I could send pics from home. Ended up fixing the dryer myself with the help of YouTube, but if I run into any more appliance issues, I know exactly where to go!