I called the salon to ask if someone was available for a pedicure. I was told yes, come now. I live 2 miles away and was there in less than 5 minutes. There were 4 young women getting pedicures in a group. Two were halfway through and two were waiting. The wait time was 40 minutes. When I had explained I just called and was told to come in, they said I was a walk-in. I asked why was I told to come in right away and then had a 40 minute wait. They had no answer. I will not go back. I have had pedicures there before; they were okay. But their customer service is awful. I have just stopped by before and they never indicate a wait time; just sign in and have a seat.
May 2021
I would give them a zero if f I could. I showed up to get my nails done, then they acted like they were about to start on my nails then wanted me to wait because someone else came in. They had other techs available but they were just standing around talking acting like they were too busy to do my nails. Just very unprofessional.
May 2021
Awful service, the owner is beyond rude. I went to get a pedicure and I was there around 5:30 and they finished right at 7. Wouldn't let me dry my polish because they said they close at 7. They wouldn't finish the service. She proceeded to put her hands on me to tell me to leave they didn't have time to wait on me to finish the service. My toes weren't dry so they messed up and she said I did it on purpose....fast forward a year later, I decided to give them another chance because we live in a small town and not many nail places. She yelled at me as soon as I walked in the door and she refused service. Also my mother went last week because she had... read full review
I called the salon to ask if someone was available for a pedicure. I was told yes, come now. I live 2 miles away and was there in less than 5 minutes. There were 4 young women getting pedicures in a group. Two were halfway through and two were waiting. The wait time was 40 minutes. When I had explained I just called and was told to come in, they said I was a walk-in. I asked why was I told to come in right away and then had a 40 minute wait. They had no answer. I will not go back. I have had pedicures there before; they were okay. But their customer service is awful. I have just stopped by before and they never indicate a wait time; just sign in and have a seat.
I would give them a zero if f I could. I showed up to get my nails done, then they acted like they were about to start on my nails then wanted me to wait because someone else came in. They had other techs available but they were just standing around talking acting like they were too busy to do my nails. Just very unprofessional.
Awful service, the owner is beyond rude. I went to get a pedicure and I was there around 5:30 and they finished right at 7. Wouldn't let me dry my polish because they said they close at 7. They wouldn't finish the service. She proceeded to put her hands on me to tell me to leave they didn't have time to wait on me to finish the service. My toes weren't dry so they messed up and she said I did it on purpose....fast forward a year later, I decided to give them another chance because we live in a small town and not many nail places. She yelled at me as soon as I walked in the door and she refused service. Also my mother went last week because she had... read full review