Neurology Associates

Neurology Associates has received mixed reviews from patients, highlighting both commendable staff and areas needing improvement. Many patients appreciate the efficiency and speed of the appointment scheduling process. One reviewer noted that after a referral, they were contacted quickly to set an appointment, which was scheduled just 6.5 weeks later, a relatively short wait for a specialist. This prompt service continued when they had to reschedule due to illness, with a new appointment arranged just two weeks later. The front desk staff has received varied feedback. While some patients found them to be fine and functional, others felt the receptionists seemed exhausted and lacking in warmth. However, most did not expect overly cheerful interactions and appreciated that their paperwork was processed correctly. The medical staff, particularly the nurses and doctors, received high praise. One patient mentioned their nurse, who was described as sweet and efficient, while Dr. Spiegel was commended for his attentive nature and excellent bedside manner. Another patient shared a positive experience with Dr. Rouche, who quickly diagnosed a family member's rare neurological disease and provided appropriate treatment. Despite the positive experiences with medical professionals, the overall atmosphere of the office was noted to be less modern and inviting compared to typical medical facilities. Some patients expressed dissatisfaction with the front office staff's demeanor, hoping for improvements in that area. In summary, Neurology Associates is recognized for its efficient appointment scheduling and skilled medical staff, while the front desk interactions may vary in warmth. Overall, many patients express gratitude for the care received, especially during critical times.