Dyes Heating and Cooling always take exceptional care of us! Rather it be maintenance to our existing units, replacing units, or emergency calls because our unit stops working. All the employees are nice and polite.
February 2024
Dyes installed the system in our new home. After clearing up an address situation with the account I was able to get the problem fixed on my schedule. I have spoken to several of the ladies on the phone and they are always polite and helpful. Tyler called on his way to my house and he was on time (a rare thing with service calls these days). He listened to me explain the issue and went straight to work. He had the issue (turned out to be a loose wire) fixed quickly. While we were waiting on the system to cycle through he answered my questions and explained how the unit operates in the very cold weather that we have been having. Once the system cycled through, he... read full review
October 2023
Huge thanks to Tim! We had an issue with our unit that was installed in our new build in 2021 (compressor and evaporator coil went out) and Tim went above and beyond to help us out! We are now back and running after not having A/C for 3 weeks! We cannot thank Tim enough for his exceptional service and his dedication to his company and customers! We would highly recommend Dyes for all your heating & cooling needs!
Dyes Heating and Cooling always take exceptional care of us! Rather it be maintenance to our existing units, replacing units, or emergency calls because our unit stops working. All the employees are nice and polite.
Dyes installed the system in our new home. After clearing up an address situation with the account I was able to get the problem fixed on my schedule. I have spoken to several of the ladies on the phone and they are always polite and helpful. Tyler called on his way to my house and he was on time (a rare thing with service calls these days). He listened to me explain the issue and went straight to work. He had the issue (turned out to be a loose wire) fixed quickly. While we were waiting on the system to cycle through he answered my questions and explained how the unit operates in the very cold weather that we have been having. Once the system cycled through, he... read full review
Huge thanks to Tim! We had an issue with our unit that was installed in our new build in 2021 (compressor and evaporator coil went out) and Tim went above and beyond to help us out! We are now back and running after not having A/C for 3 weeks! We cannot thank Tim enough for his exceptional service and his dedication to his company and customers! We would highly recommend Dyes for all your heating & cooling needs!