I left a red dress to be cleaned. I went back a week later and was told it wasn't ready. I went back one more week later and was told that I had picked the dress up already. The employee told me I was "confused" and refused to look for my dress. Very rude. And now I'm without my red dress.
August 2023
If I could rate ZERO stars, i would! Customer service sucks! The lady at the register was terrible to deal with. She asked if I had ever been there before and I told her that I had. She asked for my phone number which I provided and it didn't provide any results. She then began to argue with me saying that was not my phone number. Come to find out, whe had it entered wrong from a previous visit. No I'm sorry or anything. This visit I was just requesting a simple uniform press for my grandsons ROTC uniform, she rudely gave me my receipt and began closing the door. I asked when will this be ready and she very rudely said it's on the ticket. I will not visit... read full review
June 2023
Had to give one star.Lady at the counter or owner whoever she is has very límited English,very hard to deal with. Has no idea what you are saying as we ask for drawstring put in pants and she puts elastic in the waist,then goes on to explain she send out alterations,like she has no control to oversee or make sure her alterations are Carried out as the customer wants them done. Ask for inside and outside patch on pants didn't get that either but got charged $31. Yeehee. Don't take your stuff there if you care about it being done right or the way you want it. I hope they don't think we should be charged for her having it redone like we ask. Will not use... read full review
I left a red dress to be cleaned. I went back a week later and was told it wasn't ready. I went back one more week later and was told that I had picked the dress up already. The employee told me I was "confused" and refused to look for my dress. Very rude. And now I'm without my red dress.
If I could rate ZERO stars, i would! Customer service sucks! The lady at the register was terrible to deal with. She asked if I had ever been there before and I told her that I had. She asked for my phone number which I provided and it didn't provide any results. She then began to argue with me saying that was not my phone number. Come to find out, whe had it entered wrong from a previous visit. No I'm sorry or anything. This visit I was just requesting a simple uniform press for my grandsons ROTC uniform, she rudely gave me my receipt and began closing the door. I asked when will this be ready and she very rudely said it's on the ticket. I will not visit... read full review
Had to give one star.Lady at the counter or owner whoever she is has very límited English,very hard to deal with. Has no idea what you are saying as we ask for drawstring put in pants and she puts elastic in the waist,then goes on to explain she send out alterations,like she has no control to oversee or make sure her alterations are Carried out as the customer wants them done. Ask for inside and outside patch on pants didn't get that either but got charged $31. Yeehee. Don't take your stuff there if you care about it being done right or the way you want it. I hope they don't think we should be charged for her having it redone like we ask. Will not use... read full review