i've had good experiences at this salon before. The atmosphere is nice and the salon is clean. unfortunately, I experienced what seemed to me a bit of a micro aggression on my last visit. The tech was unpleasant and ended up putting a color on my hand other than what i requested, without a word to me (clear vs clear pink). I didn't notice till i got home and didn't have time to go back. How do u get to the point where you decide to ignore what ur client requests without any consultation? I'm also certain if she was serving an individual of a different demographic she would have made some attempt at customer service.
May 2024
I've never had any problems. I've been going there for 5 years. I think ever since they were opened other than that I've never had any issues it's very professional, very nice establishment.
August 2023
Pretty decent customer service. Nail work is great but I didn’t like it when I had my hands worked on when I was trying to relax in the massage chair. They can do better to relax guests.
i've had good experiences at this salon before. The atmosphere is nice and the salon is clean. unfortunately, I experienced what seemed to me a bit of a micro aggression on my last visit. The tech was unpleasant and ended up putting a color on my hand other than what i requested, without a word to me (clear vs clear pink). I didn't notice till i got home and didn't have time to go back. How do u get to the point where you decide to ignore what ur client requests without any consultation? I'm also certain if she was serving an individual of a different demographic she would have made some attempt at customer service.
I've never had any problems. I've been going there for 5 years. I think ever since they were opened other than that I've never had any issues it's very professional, very nice establishment.
Pretty decent customer service. Nail work is great but I didn’t like it when I had my hands worked on when I was trying to relax in the massage chair. They can do better to relax guests.