We contacted Jake Patrick & Sons through their office & were told someone would come work on our leak in 3 days, on Fri. They never showed. We called Mon and after multiple calls and voicemails were told they would send someone Wed. We receive a text on Wed saying they were on the way, but no one showed again. Now again we cannot reach anyone. We are definitely moving on, but this is terrible customer service over many days & multiple failed attempts. I don't recommend them.
May 2024
I came home to a leak from my upstairs washer leaking though my office ceiling downstairs. I called Jake Patrick plumbing and they were out within the hour. The two guys that came out found the problem and fixed it quickly. They then gave me the name for my steps of drying everything up. 10/10 recommend them. Very precessional and didn’t leave a mess.
March 2023
They came on time and fixed the problem. I will definitely be calling on them the next time I need a plumber. They were very professional and courteous.Service: Plumbing leak repair
We contacted Jake Patrick & Sons through their office & were told someone would come work on our leak in 3 days, on Fri. They never showed. We called Mon and after multiple calls and voicemails were told they would send someone Wed. We receive a text
on Wed saying they were on the way, but no one showed again. Now again we cannot reach anyone. We are definitely moving on, but this is terrible customer service over many days & multiple failed attempts. I don't recommend them.
I came home to a leak from my upstairs washer leaking though my office ceiling downstairs. I called Jake Patrick plumbing and they were out within the hour. The two guys that came out found the problem and fixed it quickly. They then gave me the name for my steps of drying everything up. 10/10 recommend them. Very precessional and didn’t leave a mess.
They came on time and fixed the problem. I will definitely be calling on them the next time I need a plumber. They were very professional and courteous.Service: Plumbing leak repair