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Reviews for J. A. Walters Family YMCA
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I sent my son for camp here and we didn’t have a good experience. He was punched by one child who was finally I guess asked to not return. Then the following week he was punched several times by another child who he says was meaner then the first one. He said he would tell the counselors and they would say stop to the child but he would just do it again. No child should have to endure this environment. On the last day he was there he came out saying very sternly that he was never coming here again that kids are too mean. I wanted this to work out because it’s convenient to my job but it did not. The YMCA did call me about the matter and tried to get me to stay but... read full review
Horrible policy. I canceled my subscription from Y, and after one week, they automatically charged again for the next month. When I went to talk to the manager, she said there was a 10-day policy. I have to come and cancel ten days before. I said okay and tried to ask if we could put our coming month's subscription on hold (because we already paid for that). I explained that we wouldn’t be in town next month, and she refused. I understand the policy, but sometimes you could understand and at least let your clients leave with good memories about your company.
So, we've been charged, but we can't put it on hold either. Very disappointed by the... read full review
The only positive thing I can say is my daughter loves the summer camp, winter camp and spring break camp here, and the manager, Jeanette, is very nice hardworking and helpful, but some little blonde girl working the gym equipment was very rude to me, telling me to cover up or get out as there's supposedly a dress code! I was wearing a sports bra and tracksuit pants minding my own business when I was on the elliptical and she was extremely rude ! , plus the female life guards are very rude and unprofessional , harassing me all the time bad attitude! Only reason I'm still at this facility is cos if the nice manager and camps my daughter is happy at , ease hire... read full review