All-Star Clips Beauty & Barber Shop

Sep 2024

I took my Mom to Great Clips. I called to get her an appointment ... on the wait list. I was told I would have to get on line. The lady said there were only 3 people ahead of her but they had 3 people working. I told them we would be there in 5 minutes and we were. Once we got there 5 people were waiting in the salon. They took her name and we sat down. More people came in. We waited about an hour and a half. By the time they called her name she was so tired that she just wanted to leave. So we did. It is extremely difficult to get my Mom there. The handicapped parking is too far from the ramps. You are litterly walking across the parking lot. Why couldn't they check her in when I called. This could have been avoided. So they have lost 2 customers for lack of customer service.

Jul 2018

So my boyfriend checked in online and we got there around 5:20 pm on Sunday. I guess the girl was in a hurry and just shaved off my boyfriend's hair off "lined it up" in less than 5 minutes! Bad Service! Never going again!

Oct 2016

for a long time i've been wanting to cut my hair short just cause it's easier to work with, so i went to great clips and keep in mind that i've never had in issue there, they have always gave me good hair cuts, exactly how i wanted them; so i went thinking that i would come out happy. i specifically told the lady who was cutting my hair that i wanted it to be a couple inches UNDER my shoulder and she even pointed to the spot where i had showed her and she said ok that's fine. When she started looking at my hair she said that i could possibly donate and i told her that i couldn't because my hair wasn't long enough and it had been dyed, she completely ignored me. She went on to ask one of her coworkers if i could donate and they as well, told her no. After being told no twice, she braided sections of my hair and she proceeded to tell me to go online and donate it ( after i told her i didn't want to donate) and she cut my hair ABOVE my shoulder AND to add on to that she didn't bother to leave the back of my hair even. If you get your hair cut by a lady with very very short purplish hair ( i catch her name) please either ask for another lady to cut your hair or be extremely specific on how you want your hair.