We called due to having some heating issues. They just happened to have an opening the same day. All three technicians were professional, kind, and respectful.They inspected both our units and completed the repairs that could be done within a couple hours. We highly recommend DNA for the quality and promptness of service, outstanding customer service, as well as very reasonable prices.
January 2024
DNA is the BEST company I have ever had to do business with. I was having problems with my heating unit, and from my 1st initial call, Ismeal listened to my concerns and answered all my questions, reassured me and put my mind at ease. He was wonderful!! The next morning, Justin, service technician, came and he was very friendly, professional, knowledgeable and courteous. He kept me informed of what he was doing the whole time he was there and made sure I was totally comfortable using the system before he left. Then Amy, (office manager), is so sweet. She called to follow up to make sure I was happy with the services and I didn't need anything. WOW, what a great company.... read full review
October 2023
We can’t say enough good things about Ismael, Amy, and the team! Amy provided top notch customer service, from the first phone call to every detail of our project. Ismael, Nick, Justin and D’Onte worked hard to ensure that everything was done to perfection! We highly recommend them and consider them friends now! Thanks for making our new home so much more comfortable and efficient!Services: Heating system installation
We called due to having some heating issues. They just happened to have an opening the same day. All three technicians were professional, kind, and respectful.They inspected both our units and completed the repairs that could be done within a couple hours. We highly recommend DNA for the quality and promptness of service, outstanding customer service, as well as very reasonable prices.
DNA is the BEST company I have ever had to do business with. I was having problems with my heating unit, and from my 1st initial call, Ismeal listened to my concerns and answered all my questions, reassured me and put my mind at ease. He was wonderful!! The next morning, Justin, service technician, came and he was very friendly, professional, knowledgeable and courteous. He kept me informed of what he was doing the whole time he was there and made sure I was totally comfortable using the system before he left. Then Amy, (office manager), is so sweet. She called to follow up to make sure I was happy with the services and I didn't need anything. WOW, what a great company.... read full review
We can’t say enough good things about Ismael, Amy, and the team! Amy provided top notch customer service, from the first phone call to every detail of our project. Ismael, Nick, Justin and D’Onte worked hard to ensure that everything was done to perfection! We highly recommend them and consider them friends now! Thanks for making our new home so much more comfortable and efficient!Services: Heating system installation