About Etheridge Heating & Air
Reviews for Etheridge Heating & Air
Write a reviewHours
Monday: 8AM - 5PM
Tuesday: 8AM - 5PM
Wednesday: 8AM - 5PM
Thursday: 8AM - 5PM
Friday: 8AM - 5PM
Saturday: ClosedSunday: Closed
Etheridge Heating & Air is a highly-regarded HVAC company known for its quality work and customer service. Clients praise the owner and his crew for their expertise, friendliness, and ability to resolve issues efficiently. The company is experienced in repairing and maintaining both heating and air conditioning systems. Customers appreciate the detailed explanations provided by the technicians, ensuring understanding of the problems and solutions. Etheridge Heating & Air is recommended for its reliability, trustworthiness, and commitment to customer satisfaction, even surpassing the service offered by larger companies with home warranties.
Date of service Sept 30, 2022 This is the 2nd time I have used Etheridge Heating and Air since moving here last year. He was able to come out the next day after my call. My thermostat went dead. The transformer in my inside furnace was dead. Apparently Rheem didn't feel it was necessary to insert a $2 fuse between the transformer and board to stop the $80 transformer from shorting out. He replaced the transformer and also wired in a fuse for me in case it happened again. That way I would be out only a 25 cent fuse. Well, good thing he did. When we turned it back on the fuse blew again. Saved me from another transformer replacement. He found that the wire in the outside unit had rubbed so long it was down to the bare wire. When the unit turned on, it rubbed against the bare metal to the active low voltage wire and shorted it out again. He repaired this and we are good to go again. Mr Etheridge is extremely knowledgeable, and a very friendly individual. He explained step by step what was going on and why he was doing each step. I have used a couple other hvac companies and so far he is far superior. One is local and one is Sears. Sears was a complete joke and their guy over filled my freon in the unit because he read it wrong. I have the old freon unit from 2004 which is like $200 a pound. It almost burnt it up had I not asked him to check it again before leaving. Then he vented all the excess freon straight into the atmosphere instead of reclaiming it... I have a home warranty on my 3 hvac units. I still chose to pay out of pocket for Etheridge to come out instead. I ended up paying about $75 more than my home warranty deductible to have it resolved in a day instead of up to a week. I did this because he fixed in an hour what Sears couldn't figure out on multiple visits the last time I was having an issue and I was tired of their incompetence. Ill be using Ethridge Heating and Air going forward.
Professional and friendly staff along with outstanding performance. Clay assessed our needs and didn’t try to oversell us. Would definitely recommend.
Customer service was excellent and installation was professional! Very pleased with our unit and highly recommend to anyone needing HVAC service and/or replacement.