Dickens Heating & Air Inc

Nov 2022

Heath with Dickens Heating and Air sent his brother to replace two thermostats in a home I'd just purchased. They billed me over $500 through my contractor for installation and cost of 2 thermostats available online for $35 each. They were in my home a total of 15 minutes. When I called to discuss this exorbitant charge, they responded to my voice call by texting me "please text." I texted two times with no response. Several months later I found out that one of the two thermostats wasn't even wired in properly, causing problems with the system. So I just spent $120 dollars more to have the problem fixed. I would give this company zero stars. Didn't do the job properly, over charged, and provided zero customer service follow up.