About Superior Heating & Air Lake Oconee
Superior Heating & Air Lake Oconee offers prompt and professional HVAC services, with technicians arriving quickly to address issues. Customers have praised the knowledgeable and honest service provided by their staff, particularly highlighting one employee's dedication to ensuring satisfaction. The company is noted for fair pricing, even for weekend calls, and has earned a reputation for going above and beyond to meet customer needs. Many clients express their intention to continue using Superior for future HVAC and construction projects, making it a reliable choice in the area.
The technician was great. I was going to call about having him possibly come back and give me a quote on a whole new HVAC system. After the way the front office treated me I will not be using this service again. We are currently trying to sell our home and I’d asked the technician to have it written up to where it showed that we had had the unit serviced and they had added some Freon to it. That was it. Kristina Harrell went out of her way to write a snarky message that I was trying to sell my home so I refused to fill the full Freon level and I only put in 4 1/2 pounds instead of the 13 needed. It’s literally almost $200 for the first pound and $99 after that. I...read full review
this was my first experience with Superior. They had a tech out within the hour, and had my HVAC issue fixed almost immediately. their pricing was more than fair. Everyone was very pleasant and easy to communicate with. They have a new regular customer for our house on lake Sinclair!! Furthermore I will be looking into their ability to take on all of my construction work if this is the level of service they provide! I am a very happy customer. You will be too!!
Yesterday we needed help with our air and Chris came in and was super knowledgeable and helpful. It was refreshing to have him be honest with us about needing a new unit, ours is 18 years old but, also understanding about us reviewing our finances. He went above and beyond to get us up and running again with cold air. You have a very good employee in Chris. I will request him every time we need help with our system, including putting in our new one that is way overdue! Thanks again!