After my local Toyota dealership refused to honor our warranty and denied service on my dad's truck, I decided to bring it to Gwinnett Place Ford--and I'm so glad I did. From the moment I walked in, I was greeted with a warm smile and a positive attitude by Amber, one of the service advisors. Unlike the condescending tone I experienced at Toyota, Amber was professional, kind, and thorough. She walked me through every detail about the truck, ensuring I understood the process and felt supported throughout. Thanks to Amber and the exceptional service at Gwinnett Place Ford, I'll be bringing all my car needs to Ford from now on.
September 2024
I have been meaning to update this review, a void this place if you can, make sure that you get everything in writing, including all changes that may be made via phone to protect yourself because all they care about is a sale not the customer UPDATE The service team member MIKE IS THE BEST if you can request him; he is professional consistent, polite, and considerate all round GREAT Guy
September 2024
Jonathan helped me buy a great BMW. He answered all of my questions, gave me plenty of time to think about it, and informed me well on the test drive of not only the features, but the history and quality of this car. His honesty was exactly what I was looking for.
If you’re looking to purchase a new or used vehicle, make sure you stop here at Gwinnett Place Ford first and talk with Johnathan.
After my local Toyota dealership refused to honor our warranty and denied service on my dad's truck, I decided to bring it to Gwinnett Place Ford--and I'm so glad I did. From the moment I walked in, I was greeted with a warm smile and a positive attitude by Amber, one of the service advisors. Unlike the condescending tone I experienced at Toyota, Amber was professional, kind, and thorough. She walked me through every detail about the truck, ensuring I understood the process and felt supported throughout. Thanks to Amber and the exceptional service at Gwinnett Place Ford, I'll be bringing all my car needs to Ford from now on.
I have been meaning to update this review, a void this place if you can, make sure that you get everything in writing, including all changes that may be made via phone to protect yourself because all they care about is a sale not the customer UPDATE
The service team member MIKE IS THE BEST if you can request him; he is professional consistent, polite, and considerate all round GREAT Guy
Jonathan helped me buy a great BMW. He answered all of my questions, gave me plenty of time to think about it, and informed me well on the test drive of not only the features, but the history and quality of this car. His honesty was exactly what I was looking for.
If you’re looking to purchase a new or used vehicle, make sure you stop here at Gwinnett Place Ford first and talk with Johnathan.