My experience here with the office staff has been awful. When you call for anything, they are combative and defensive and talk over you when trying to express your point. Apparently it’s ok for maintenance guys who DO NOT LIVE on property to take priority in parking spots when parking is limited because he is a hard worker. I was also told….Julia it’s a parking spot. Well duh, and it may seem petty but why should a paying resident have to be inconvenienced by an employee that does not live here. Then I was told have a great day and hung up on. I was promised a move in gift card in December and was promised it in January, finally got it in April. I had to continually... read full review
December 2022
Hi All
I would like to share this unpleasant experience I had with Preston pointe office staff.
Last few months I was experiencing new office and maintenance staff is behaving less welcoming unprofessional and rude on most of my exposure with them. But last evening highly intolerable behavior we witnessed I cannot resist to share with you all.
I was invited to the office for dinner as part of their lease renewal promotion. I intended to renew my lease for one more year as me and my family really like this community and people around here. I went with my family in a jolly mood to enjoy the dinner party hoping to meet and greet people and have some fun.
When food was... read full review
December 2022
I absolutely love our apartment! We have lived here for close to 3 years and plan to renew. The office staff is always friendly when we call or stop in. Maintenance completes our work orders promptly and I love how spacious and homey our apartment is!
My experience here with the office staff has been awful. When you call for anything, they are combative and defensive and talk over you when trying to express your point. Apparently it’s ok for maintenance guys who DO NOT LIVE on property to take priority in parking spots when parking is limited because he is a hard worker. I was also told….Julia it’s a parking spot. Well duh, and it may seem petty but why should a paying resident have to be inconvenienced by an employee that does not live here. Then I was told have a great day and hung up on. I was promised a move in gift card in December and was promised it in January, finally got it in April. I had to continually... read full review
Hi All I would like to share this unpleasant experience I had with Preston pointe office staff. Last few months I was experiencing new office and maintenance staff is behaving less welcoming unprofessional and rude on most of my exposure with them. But last evening highly intolerable behavior we witnessed I cannot resist to share with you all. I was invited to the office for dinner as part of their lease renewal promotion. I intended to renew my lease for one more year as me and my family really like this community and people around here. I went with my family in a jolly mood to enjoy the dinner party hoping to meet and greet people and have some fun. When food was... read full review
I absolutely love our apartment! We have lived here for close to 3 years and plan to renew. The office staff is always friendly when we call or stop in. Maintenance completes our work orders promptly and I love how spacious and homey our apartment is!