Sears Heating and Air Conditioning

Sep 2023

Absolutely waste of time and it is a big scam, stay away . They will lure into a contract where most of the breakdown is not covered . They will also take a non refundable deductible. Horrible customer care .. stay away .

Nov 2020

Absolute incompetence and waste of time and money. Unfortunately, I'm at the mercy of a Home Warrant company and do not have the option of using someone else. First visit - didn't have the part (I'll accept that) and stated would return on following Monday to complete repair. Tech failed to mention that they only work "in my area" one day a week and it is not Monday. 2nd technician showed up, installed part, destroyed air filter and instructed I buy the wrong size and didn't test the repair. Was more interested in trying to up sale me to "Sears Home Improvement Services"... I wouldn't let these clowns mow my yard, let alone do ANY type of repair/construction on my home....read full review

Nov 2020

I've been without my sears microwave for 1 month now after a 3rd attempt to repair it. Sears finally agreed to replace it with a different model, but it hasn't happened yet due to stores closing and delayed service repairmen.