Northside Family Medicine and Urgent Care - Cumming - Urgent Care

Northside Family Medicine and Urgent Care in Cumming is known for their kind and knowledgeable staff, providing excellent care to their patients. The team, including the nurses and doctors, are highly praised for their attentiveness and helpfulness. The office is welcoming, with smiling faces that put patients at ease. However, there have been some concerns regarding the front receptionist's behavior. There was an instance where the receptionist, possibly named Lisa, was reported to be rude to both patients and other staff members. She was observed taking personal calls and engaging in inappropriate and insensitive conversations, using explicit language and creating an uncomfortable environment. This behavior negatively impacted the overall experience of some patients. Despite this, the medical care provided by the doctors and nurses has been consistently commended.