Piedmont Physicians at Sigman Road

This was my first visit and I was very pleased with the nurse practitioner Lisa Cranwell-Bruce. She was warm, friendly, attentive, informative, helpful and a great listener. The back office staff was friendly, acknowledging and polite. THE FRONT OFFICE WAS NOT FRIENDLY! WHEN I WALKED IN NO ONE ACKNOWLEDGED ME OR SPOKE. I FELT INVISIBLE. THEY EXPECT YOU TO JUST READ THE CLIPBOARD. Hope you have your GED and know how to follow written directions because you will get no verbal queues. If it wasn't for the back office, I would not return. The front office staff gets a negative zero (-0). This happened my very first visit. My follow up visit was waaay better. The front... read full review

Took my 88 yr old mother inlaw to see Lisa Cranwell Bruce. The front office staff was really nice. Can't say enough good things about Lisa. She was kind caring and professional. I felt very confident in her. Would recommend her to anyone.

My doctor Bernadette is wonderful. I love her attentiveness to my needs and concerns. She takes her time to explain things, and has always been thoughtful and kind. I appreciate her for that. I'm very grateful for her. I do however, agree with some of the comments regarding the front desk staff and whoever the office manager that was in the front checking me out one time. She was just very rude and condescending to not only me but the other staff member that was working the front desk. I didn't not appreciate that and it was shameful. There needs to be some office etiquette taught here if you ask me.