About Peppers Heating & Air
Peppers Heating & Air is a reliable and trustworthy company that delivers quality service. They pride themselves on their 5 promises, including showing up on time, providing flat rate prices, and standing behind their work with industry-leading guarantees. With certified and experienced technicians, they diagnose and fix problems efficiently, explaining solutions in easy-to-understand terms. Customers appreciate their honesty, professionalism, and comforting approach, making them a top choice for HVAC needs. Recent reviews highlight Peppers Heating & Air’s commitment to customer satisfaction, noting that the team is always friendly and knowledgeable, from the person who answers the phone to the technicians who perform the work. Clients have expressed their confidence in the company, particularly during emergencies, praising their quick response times. The installation of new equipment has been well-received, with positive remarks about the thoroughness of the sales team, especially Alex, who provided necessary options and followed up promptly with answers to questions. Although there were minor hiccups during the installation, the team worked diligently, even extending their hours to ensure everything was completed. Peppers Heating & Air values the community and strives to create a positive experience from start to finish. After installations, they proactively send inspectors to ensure all systems are functioning properly, demonstrating their commitment to quality. Customers have noted that the company addresses concerns efficiently, with follow-up visits at no additional cost, and provides necessary documents and warranty registrations for new units. Overall, Peppers Heating & Air continues to earn high recommendations from satisfied clients.
I had them come out to replace thermostat & condenser. First guy said the thermostat I had bought from GA power was crap, so I let him put the other one he had in. My daughter was furious he did that as she worked for HVAC companies & knows mine was good one. That night, we heard a pop under the house. I had to crawl under the house & found water everywhere in my PJ’s! Next day, they came out & put my thermostat in & fixed under the house & reimbursed me! Very great company! Was very surprised how they handled my situation! Would highly recommend them!
I was having problems with my ac so I called Peppers for the first time. Well I must say, I made the right decision, my technician, Thomas Shaw, arrived on time, was very professional in handling the issue. He was patient listening to my concerns, and explained clearly what needed to be done. Professionals like him are the reason companies stay in business, he represents well. I would highly recommend him, and Peppers.
I will always use Peppers Heating and Air and will recommend them to family and friends. They are “service with a smile”. I can always count on them for emergencies. Whenever things happen with my air or furnace, they respond immediately with the help that I need.
Also, they have very friendly and knowledgable people , from the person that answers the phone to the workers that comes to do the work.