404 COMPUTER AND CELL PHONE, PS5,XBOX_REPAIR CONYERS/COVINGTON

Apr 2022

Horrible customer service!! Not on time he told me a time I drove an hour for him not to be there “running to get parts.” I waited 30+ mins he comes I get the back of one phone fixed and the front of one fixed he said 1hr and 1/2 he’ll be done i ask him do he have everything! I take 2hrs on purpose I come back to the store he’s GONE AGAIN “running to get parts” so I wait another 35+ Mins because I have no choice at this point btw I missed a birthday party because of his unprofessional behavior he didn’t compensate me or take any thing off I never complained the whole time I get home for my screen to go out! Go to the one in Douglasville he’s way more professional!...read full review

May 2020

I made a $60 deposit weeks ago towards a new tracking pad for my MacBook. After making the deposit, I have not heard anything from this company and my computer has not been fixed. Jeff told me that he would have the track pad by May 18th at the latest. I wasted $60 on nothing. Buyer beware!! This business cannot be trusted. I let them a voicemail and sent them a text message, and they just ignored me while keeping my $60 deposit and not doing any work on my computer. Only use this company if you enjoy being ripped off and scammed out of your money!

Jan 2020

Quite possibly the most unprofessional company I’ve ever dealt with. Dropped my computer off at the end of November, Jeff told me it would take 48 hours to run a diagnostic test on it. He never gives me a call, so I call him in the middle of December, he tells me he ordered a part to finish the test and that he’d call me back by the end of the week. He never did of course, so I give him a call at the beginning of January after the Holidays. He tried to charge me an additional fee at first, but I argued that we didn’t agree on anything but a diagnostic, so he didn’t charge me anything.