I am writing to express the disappointment in the recent delivery of my order. While I appreciate the prompt re-cleaning of my clothes, I would like to suggest, all items include a heat-sealed tag with an additional staple, and/or safety pin attached, before leaving your establishment. To summarize, my blouses were only pressed, but not properly cleaned.
June 2021
In April I took my deceased father's WW II, 1945, USMC Dress Blue uniform to be cleaned (it was discovered in his closet after his passing) and it is now being passed down to my son (a current 11year US Army veteran, SFC, Combat Engineer at Fort Drum NY). It obviously has some soil marks, severely yellowed white gloves and even a small moth hole or two. This location and team willingly and kindly accepted the task for me to clean and in doing so, cared for this family heirloom as though it were their own. They took their time and within 7 days as promised, returned it to us in the best possible condition for its age. They carefully inspected and clearly communicated... read full review
October 2018
Ms Williams, I am the owner of Continental Cleaners. I take my reviews very seriously and try to make all of my customers happy. I read your review but cannot find you in my records as being a customer of ours. I don't have any Williams at all that had an alteration done the whole month of January. I think you have mistaken which cleaners you went to. Best of luck in the future.
I am writing to express the disappointment in the recent delivery of my order. While I appreciate the prompt re-cleaning of my clothes, I would like to suggest, all items include a heat-sealed tag with an additional staple, and/or safety pin attached, before leaving your establishment. To summarize, my blouses were only pressed, but not properly cleaned.
In April I took my deceased father's WW II, 1945, USMC Dress Blue uniform to be cleaned (it was discovered in his closet after his passing) and it is now being passed down to my son (a current 11year US Army veteran, SFC, Combat Engineer at Fort Drum NY). It obviously has some soil marks, severely yellowed white gloves and even a small moth hole or two. This location and team willingly and kindly accepted the task for me to clean and in doing so, cared for this family heirloom as though it were their own. They took their time and within 7 days as promised, returned it to us in the best possible condition for its age. They carefully inspected and clearly communicated... read full review
Ms Williams, I am the owner of Continental Cleaners. I take my reviews very seriously and try to make all of my customers happy. I read your review but cannot find you in my records as being a customer of ours. I don't have any Williams at all that had an alteration done the whole month of January. I think you have mistaken which cleaners you went to. Best of luck in the future.