Reviews for ZAP Cooling & Heating
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Google: 4.9/5 BBB: A+ZAP Cooling & Heating
7336 GA-115, Cleveland
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Excellent customer service! From the time I spoke with Amanda in the office, until the technician finished the repair the quality of service and follow up calls keeping us informed of the progress was 5 stars. ⭐⭐⭐⭐⭐
This is the 2nd time I have had the pleasure of Robbie helping me out with my AC unit. Once in the winter and now my air conditioner! He has always taken the time to explain everything to me in laymen’s terms so I understand the what and why so as to make a better informed decision. His patience and honesty is a virtue not seen often in the service industry. Thank you ZAP for your exemplary service and quality employees.
We are very pleased with the service we get from ZAP on our HVACs and whole house dehumidifier. For years, we have found them to be very technically competent as well as extremely focused on customer service. We don't hesitate to recommend them. Robbie in particular has been so helpful to us in patiently troubleshooting a recent complicated situation.