“Receptionist lady was very nice and I didn't mind workers not bothering to speak to us when they arrived because I trusted them enough to get the work done. Problem is they scraped up some pole lines, our water in our whole house is now not working and won't come on and they are saying they are not plumbers so we will have to take care of that including financially and left it at that. He also lied and said he knocked on our door to communicate the issue but my son and I are home and watched them most of the time because hes a toddler who loves trucks which is how i saw them scraping up pole lines. Left trash at the hole in our back yard which is such a pet peeve. Edited to add and change 2 stars to 4. Guy came back that night, he was nice but couldn't fix it. Next day crew came to fix broken/cut pipes and now we have water again. Guy explained he knocked on back door not the front. I really appreciate them fixing the issue as we all make mistakes. Foreman or whoever Guy was, was nice about it. Thank you!“
“We were needing some pipe replacement and from the initial call through the job completion this is the company to use. The office staff was friendly and followed through the whole process. Aaron and his team Sean and Joey were timely, hardworking and very professional. This company wants your business, does all work promised, does a fantastic job, and gives a reasonable price. We will call them for all our future plumbing needs.“
“Great work and they were very informative. They worked quickly and very respective. I highly recommend Roto Rooter.“
“Absolutely best septic company in the middle GA area!! I have dealt with numerous companies in the past with bad experiences every time.These guys are above and beyond positive customer experience through everything they do! Right on schedule and fixed our family’s septic issue same day. Would put ten stars if I could. Thank you All American!!Services: Drain cleaning“
“Very nice and fast working called today for my clogged toilet that happened yesterday and they were very fast and gave me information to keep in mind moving forward would recommend to others and call again.“
“Can't say enough for Stacy's knowledge and being responsive to issues, resolving quickly. He made sure job was done correctly.“
“Buzzell Plumbing Heating & Air did a wonderful job installing a tankless water heater on our home. Mark Buzzell came out and walked through the project. I had another bid done previously and Mark shared some concerns about the carbon monoxide accumulation with the way the other company had proposed to do the project because it wouldn’t have been under a covered porch in the basement but would have allowed CO to leak back into the living areas.
I was so grateful that Mark had the experience to know a better approach and keep my family safe. We also had them replace our gas lines that had some rusting and corrosion. Mark again showed his experience and expertise as he proposed a method of doing this project which cut $2,000 off of what the other company had bid that project at.
Mark really thinks a project through. Another example of this is we needed to add a grounded electrical line in to run the tankless water heater. He suggested that it might be nice to have an outdoor outlet added onto that exterior wall since we were running the line there anyway. This does add a nice feature to the home. Mark’s approach is not to “upsell” but to allow a customer to consider the options that exist.
The Buzzell team that came and installed everything did a wonderful job and our home is safer, more convenient, and now we have endless hot water!
I have found the company that we will have take care of our plumbing, and HVAC needs. Thanks Mark and the rest of the Buzzell team! Y’all did a great job and I look forward to working with you guys in the future.“
“Timely response and reasonable charge for service. Also, the service technician was able to refer me additional services.“
“J. Walker was extremely professional and prompt. The issue I have had for several years has been hopefully resolved. Refreshing to find someone that is concerned with quality service and customer relations. Thank you, and I look forward to a maintenance service that will be efficient and worry free.Linda H.“
“We have called Michael several times when we needed help at our home or rental property. He arrives on time, explains what is going on & gets the job done quickly at a reasonable price. What more could you ask for?Services: Toilet repair“
“Mr. Watson was unmatched and impressive. I was impressed by Mr. Watson's skill in finding and solving not only visible problems but also hidden problems. If you need a good plumber to take care of your house, call to Mr. Robby Watson, 1st Choice Plumbing. Awesome work and job well done.“
“Kudos; to Pros Joshua N & Jared - Superb Job. These guys get it! Customer focused; unlike some other companies. They listen, understand, respond, and resolve with great care and attention to detail. Highly recommend for all your plumbing needs.
From Owner Danny to Ofc mgr. Dusty & team; all around
Outstanding Service Gents!
- DW“