Came to get tested for strep throat, 1st the front lady charged me $45 when my insurance says $35 for urgent care. When asked she said," oh with anthem we are allowed to charge for specialty visits. Then after I was swabbed, the nurse said that it would be 15 mins, and hour later she comes back and says everything is negative and that they are going to send it off to the microbiologist . And i asked if they tested for viral or bacterial strep. And she said there is only bacterial strep. Which made me realize how bad this place was. I later called back to ask why they charged me $10 extra and shes like let me redirect you because we dont handle any money on site.
April 2024
Very patient with me during the appointment and afterwards via phone call. Also, very informative and willing to work with me to best meet my needs. From the receptionist to the Medical Assistant Yonne to the Nurse Practioner Michelle Reed! they also sent my prescriptions to the pharmacy immediately. And just my luck, my prescriptions were ready in less than 20 mins to a new pharmacy.
March 2024
This place is a joke. Don't try to get an appointment, it will be an hour later than that. I was told they were short staffed and didn't have the supplies needed that they normally have to help me. After waiting over an hour, I was given a referral somewhere else. They then billed nearly $500 for a 45 minute visit with a provider. Avoid this place.
Came to get tested for strep throat, 1st the front lady charged me $45 when my insurance says $35 for urgent care. When asked she said," oh with anthem we are allowed to charge for specialty visits. Then after I was swabbed, the nurse said that it would be 15 mins, and hour later she comes back and says everything is negative and that they are going to send it off to the microbiologist . And i asked if they tested for viral or bacterial strep. And she said there is only bacterial strep. Which made me realize how bad this place was. I later called back to ask why they charged me $10 extra and shes like let me redirect you because we dont handle any money on site.
Very patient with me during the appointment and afterwards via phone call. Also, very informative and willing to work with me to best meet my needs. From the receptionist to the Medical Assistant Yonne to the Nurse Practioner Michelle Reed! they also sent my prescriptions to the pharmacy immediately. And just my luck, my prescriptions were ready in less than 20 mins to a new pharmacy.
This place is a joke. Don't try to get an appointment, it will be an hour later than that. I was told they were short staffed and didn't have the supplies needed that they normally have to help me. After waiting over an hour, I was given a referral somewhere else. They then billed nearly $500 for a 45 minute visit with a provider. Avoid this place.