I took my dads comforter there to be dry cleaned ... my dog peed on it for whatever reason.. I picked it up and didn’t open it right away but when I finally did the smell was horrible and the Pee stain was still there. They charged me 35 dollars and never cleaned it.. it’s now sat on the comforter for a month and a half so I doubt the small will ever come out. I plan on going in tomorrow to see what they plan to do about it.. they took the time to take it out of the bag I had it in and put it in a new nice zip bag... but didn’t wash it... totally unacceptable.
Update: they took it back and cleaned the item without any hassle. Thank you
May 2022
I took my dads comforter there to be dry cleaned ... my dog peed on it for whatever reason.. I picked it up and didn’t open it right away but when I finally did the smell was horrible and the Pee stain was still there. They charged me 35 dollars and never cleaned it.. it’s now sat on the comforter for a month and a half so I doubt the small will ever come out. I plan on going in tomorrow to see what they plan to do about it.. they took the time to take it out of the bag I had it in and put it in a new nice zip bag... but didn’t wash it... totally unacceptable.Update: they took it back and cleaned the item without any hassle. Thank you
June 2021
Moved to the area 3 years ago, and when I needed their services, I picked them by reviews. I’ve used them several times for a huge dry clean only comforter. Took said comforter to have cleaned after my cat puked on it. Picked it up, and when I got it home, the puke stain was still there and the comforter was obviously still dirty.I took it back to them and spoke to Mr. Gary directly. I showed him the stain and he agreed it had not been cleaned. I left it there for them to make it right. Later, Mr. Gary called me and explained what happened and that it was mistakenly bagged as clean. He was honest and up front about what happened. I picked the comforter up today, and... read full review
I took my dads comforter there to be dry cleaned ... my dog peed on it for whatever reason.. I picked it up and didn’t open it right away but when I finally did the smell was horrible and the Pee stain was still there. They charged me 35 dollars and never cleaned it.. it’s now sat on the comforter for a month and a half so I doubt the small will ever come out. I plan on going in tomorrow to see what they plan to do about it.. they took the time to take it out of the bag I had it in and put it in a new nice zip bag... but didn’t wash it... totally unacceptable.
Update: they took it back and cleaned the item without any hassle. Thank you
I took my dads comforter there to be dry cleaned ... my dog peed on it for whatever reason.. I picked it up and didn’t open it right away but when I finally did the smell was horrible and the Pee stain was still there. They charged me 35 dollars and never cleaned it.. it’s now sat on the comforter for a month and a half so I doubt the small will ever come out. I plan on going in tomorrow to see what they plan to do about it.. they took the time to take it out of the bag I had it in and put it in a new nice zip bag... but didn’t wash it... totally unacceptable.Update: they took it back and cleaned the item without any hassle. Thank you
Moved to the area 3 years ago, and when I needed their services, I picked them by reviews. I’ve used them several times for a huge dry clean only comforter. Took said comforter to have cleaned after my cat puked on it. Picked it up, and when I got it home, the puke stain was still there and the comforter was obviously still dirty.I took it back to them and spoke to Mr. Gary directly. I showed him the stain and he agreed it had not been cleaned. I left it there for them to make it right. Later, Mr. Gary called me and explained what happened and that it was mistakenly bagged as clean. He was honest and up front about what happened. I picked the comforter up today, and... read full review