Reviews for Curt's Dependable Heating & Air - Braselton
Write a reviewFrom Curt's Dependable Heating & Air - Braselton
Hours
Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Open 24 hours
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accepts credit cards
Ratings
Google: 4/5Curt's Dependable Heating & Air - Braselton
2095 GA Hwy 211 #2f, Braselton
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We had a new unit put in by Curt’s dependable heating and air in June of 2020. 10 months after the unit was installed our AC was blowing out heat made a call to Curt and he sent Cameron out to fix it and was told he needed to order us a coil that would take 2 weeks to get the part, I called Cameron a month later and was told he was still waiting on the part. After several calls 4 months later (September 2021)we finally got the part put in. April 2022 our AC was not cooling again ( new unit) we call Curt again (Still under warranty) only to find out he had passed away and Cameron was now in charge of the business. Cameron is the worst person I have ever did business...read full review
Cameron was a delight to work with. He was prompt and professional. He worked quickly to troubleshoot the issue. He gave a full explanation and some quick tips for future references. I was very happy with this company's server.Services: Install thermostat
He installed a new system April 2019. It started blowing warm air on June 4, 2020 and the good news is he came on Sunday June 7, 2020 and diagnosed it as a broken coil which is covered under warranty. I called on June 16 to get an update and was told someone would call me back. After 2 days there was no return call and since then Curt has ghosted me and refused to take my calls and refused to make the repair. He would not return my calls, texts or email. By June 22, 2020 I expected Curt to have the part and repair the AC especially since it is June and hot here in the state of Georgia. I finally called another dealer and they repaired it within 2 days. Curt owes me $800 for the labor cost of the other company that completed the repair. All is great till the Trane runs off the track then he will NOT honor his warranty.