Cook's Appliance Services Inc

Apr 2024

The best! Had a dryer issue and thought I would fix myself. Went to Cooks to grab the parts and headed home. Fast forward 3 hours and to many curse words to count. I called them and they said they didn't service my area but I could.drop it off in the morning and they would get to it as soon as they could. Showed up at 9am Pulled in the back lot and was greeted by 3 techs. They diagnosed and repaired my dryer while it was still in my truck. In this day and age NO CUSTOMER SERVICE OR BAD CUSTOMER SERVICE IS THE NORM. The guys at Cooks blew my mind. K8nd quick and so very nice. I won't go anywhere else for my appliance needs. Thanks guys!

Nov 2020

My 5 y/o LG refrigerator simply quit cooling not long after the warranty expired. My diagnosis was the compressor. Denise was most helpful in suggesting how to navigate the LG customer service department and what to say so that LG would cover parts and labor (approx $1000). Her guidance paid off and David came as soon as LG arranged repair and the parts were in.

Nov 2019

I found Cook’s Appliance service to be great. Called about a leaking refrigerator and Miss Audrey took the call and we figured out a time for Mr David to come by. I understood that they are busy throughout the day so they usually work in the small calls like my leaky fridge. Which suited me. Mr. David Cook came by and fixed the issue no problem. This fridge has been a HUGE pain in my butt. The charge was reasonable and saved me from the high cost of ordering a new appliance. I leave honest reviews for businesses because I feel it helps. Before using a business services I refer to google reviews. I’m glad I didn’t listen to them this time because I had an...read full review