Techworm CPR

Jan 2024

I was promised a call back from Vincent 3 weeks ago to schedule me to repair my iPhone 11 again, when the initial screen he installed malfunctioned multiple times. He never called me back. I ended up taking my phone to be repaired at the Apple Store, and in addition to the $199 charge to replace the screen, they reported that Techworm had also damaged the face recognition function on my phone, which would have cost me an additional $169 to fix.I’m disappointed in their customer “no service” after having given them my business in their shoe repair shop also, and having reported problems with this phone multiple times.I disputed their $99 repair charge with my credit...read full review

Mar 2021

The repair shop broke my laptop. To make a month-and-a-half-long debacle as short as possible, I took in my laptop because the charging cord had to be positioned at precisely the right angle to charge the laptop. They ordered the wrong part twice, so I told them not to order it for a third time. When I got my laptop back from them, however, the laptop would no longer charge at all. I took it back to them along with the charging cable, and they told me it was in "diagnostics" for a full week. Then I got the call that they'd replaced my battery and "fixed it." I had just replaced the battery myself two months prior, and would have told them that if they hadn't just started replacing parts without consulting me. I went back to get my laptop and discovered they had lost my charging cable. I don't know how they thought they had fixed my laptop when they didn't even have the cable to check if it was working properly. They sent me home with a replacement and a promise to find my original one. Shockingly, when I got home, the laptop still wasn't charging. I brought it back to them again, and after calling every other day for an update, I finally told them to just give it back and refund me the deposit I'd paid for the part they never ordered correctly. They did. This time when I got my laptop, however, some of the stickers on top looked water damaged, like someone had spilled a drink on it, and were partially scratched off. There was also a new sticker from their shop notating that something had "sparked." Suffice to say, when I took it to a more competent repair shop, they told me it was irreparable and at least performed a data recovery for me. I will never go here again. The kindest thing I can say is that they at least refunded me the deposit for their ineptitude.

Aug 2020

Great customer service. Great people. Horrible actual service. I went and fixed a screen on my IPhone XS Max at a place else where and got it factory reset or RESET or whatever. and they got my phone good. But I noticed when I got home there where a few technical issues. Settings would freeze, contacts take long to load. Long story short if your looking to buy a IPhone do not go here. Just buy it from the dealer like T Mobile or sum. It will guarantee no glitches with the phone. Now I could be wrong let me know something if fixing the iPhone screen could mess up the Apple Store