Stephen A. Bankston, DMD

Apr 2024

NO PRICE TRANSPARENCY!!For two months, I sought an accurate estimate from this office. Initially, I received a handwritten estimate lacking detail, indicating an out-of-pocket cost of $1100.Upon requesting a predetermination, the revised estimate projected only $275 out-of-pocket. Despite this, they disputed the predetermination and promised a corrected estimate. However, when pressed for the written estimate Stephanie refused to provide one and asserted my out-of-pocket expenses would exceed $550 without supporting documentation.I cannot engage with an establishment that lacks price transparency or adheres to the insurance predetermination. Fortunately, I swiftly located...read full review

Oct 2023

After today's visit, I'd like to escalate this matter asap and talk to someone about getting my money back and pursuing alternatives to address the remaining steps of my implant, along with the dentist’s behavior towards me. I've had 2 other implants that were nothing like this. I understand if you’ve made a decision to serve a high volume of patients. But this is no way to deal with someone in distress and in pain and his way of operating is way too emotional and on AUTOPILOT with no regard for facts, which has cost me extra time and money. The dr was an hour late for todays appointment and I rearranged my work travel to make it to an appointment that should...read full review

Feb 2022

We’ve been going to Dr. Bankston for years. He and his team are friendly, patient and thorough. Following a recent surgery, I was surprised to receive a “recovery” gift at home.