Salon Lofts West Midtown

Jul 2023

DONT GET FAIRY HAIR: I found Adriana Gladness online and scheduled a fairy hair and hair trim appointment. The appointment took about 1.5 hours. Within 48 hours 8 of the 20 fairy hair she put in fell/slid out. I contacted her and she offered for me to come back. There was an accident on the highway so I was 15 minutes late and she texted saying she only allows a 10 minute grace period. (She never told me she only booked 30 minutes to try to fix the poorly done fairy hair). She told me to reschedule even though I was right outside and drove 45 minutes to get there. I told her I didn't feel comfortable coming back and asked for a partial refund. She refused