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Reviews for Quick Lane at Hennessy Ford Atlanta
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Quick Lane at Hennessy Ford Atlanta
5675 Peachtree Industrial Blvd Building 3, Atlanta
Directions Call Website Suggest an Edit
5675 Peachtree Industrial Blvd Building 3, Atlanta
Directions Call Website Suggest an Edit
I've been going here for years. I ended up falling for the sale of needing my brakes replaced. I was taking a road trip and decided to go ahead and have them replaced along with my normal oil change. My brakes have been squeaking ever since!! They weren't doing that before I got them changed but they are now!! I have a Ford, even tho this is a Ford Dealership.. they don't know how to care for my car. I've been up there 4 times for this issue and get no where! They've lost my business!
I recently visited the QuickLane at Hennessy Ford for an oil change and battery replacement, and it turned out to be the worst experience I've had in the 9 years of owning a Ford. I was at the shop for 4.5 hours after an appointment and when I finally got back into my truck, it pulled so severely to the right that I had to return. They told me I needed a new tire to fix the problem and offered to put the tire back where it was prior to rotation. I wanted to leave, so I agreed.
The tire pressure in each tire varied from 43 to 34 psi and shows the attention to detail-see photos of sticker that was left also. The bill came out to $430 for a battery... read full review
Bought a part from them 4/2/2024, part failed 8/4/2024 i called them today to have it exchange they would not do it till ford service department checks it and theres a $200+ charge for that for a $100 dollar part. These guys are a bunch of crooks stay away from these place there a bunch of idiots.