Plumbing issues are never fun, but I could not have asked for a better experience. From the first call to Tonya who was so sweet and accommodating to the professional service Alex provided… I couldn’t have felt more at ease and pleased. They were courteous, prompt, professional and very knowledgeable. I highly recommend Plum Works and will most certainly use them again if needed.
September 2024
Andrew came to my home with another technician. He was friendly, knowledgeable, and explained everything clearly before starting the work. They fixed the issue efficiently and even took the time to check for any other potential problems, which gave me peace of mind. The quality of their work was good, and the pricing was very fair.
September 2024
Plumb Works was perfect in everyway. They answered the phone before they were open on a Monday morning. They fit me in within hours for no extra fee ( I had been without hot water for 3 days). The technician, Alex, called me when he was 30 minutes from arriving at my house--which I had been told he would. Alex was on time, courteous, efficient/timely and a great communicator. I knew exactly the steps he was taking to diagnose the issue and what the cost would be at each step--so zero surprise costs. I will definitely call them again and recommend them to all my friends and neighbors who aren't already using them.
Plumbing issues are never fun, but I could not have asked for a better experience. From the first call to Tonya who was so sweet and accommodating to the professional service Alex provided… I couldn’t have felt more at ease and pleased. They were courteous, prompt, professional and very knowledgeable. I highly recommend Plum Works and will most certainly use them again if needed.
Andrew came to my home with another technician. He was friendly, knowledgeable, and explained everything clearly before starting the work. They fixed the issue efficiently and even took the time to check for any other potential problems, which gave me peace of mind. The quality of their work was good, and the pricing was very fair.
Plumb Works was perfect in everyway. They answered the phone before they were open on a Monday morning. They fit me in within hours for no extra fee ( I had been without hot water for 3 days). The technician, Alex, called me when he was 30 minutes from arriving at my house--which I had been told he would. Alex was on time, courteous, efficient/timely and a great communicator. I knew exactly the steps he was taking to diagnose the issue and what the cost would be at each step--so zero surprise costs.
I will definitely call them again and recommend them to all my friends and neighbors who aren't already using them.