About Pediatric Ear Nose and Throat of Atlanta, P.C.
Pediatric Ear, Nose & Throat of Atlanta P.C. is a well-regarded practice specializing in ear, nose, and throat care for infants, adolescents, and teens. Patients praise the high level of care provided by the doctors and staff, who are described as gentle and attentive to patients' needs. The practice is known for its expertise in treating a wide range of ENT cases, from routine tests to complex surgical procedures. The waiting room is designed to be child-friendly, with a kids' table and TV playing movies. Patients have noted some scheduling challenges, but they acknowledge the high demand for appointments and recognize the practice's reputation for excellence. Deona from billing was praised for her exceptional customer service skills, and patients developed a rapport with her. Tabitha in billing has also been commended for her helpfulness, knowledge, and customer service. The practice is fortunate to have exemplary employees who make the billing process pleasant. During a recent surgery at the Advanced Surgery Center Perimeter, the family had an excellent experience. Amaria Fagundes, the Lead Surgery Coordinator for surgeon Dr. Paula Harmon, went above and beyond to ensure the family's comfort and knowledge before the procedure, and assisted them in an even bigger way to make sure the toddler had what was needed after the surgery.
I would like to take a moment to recognize Asja for her outstanding professionalism and exceptional customer service. She was incredibly kind, patient, and knowledgeable throughout every interaction. Asja handled all questions with clarity, confidence, and a high level of professionalism, ensuring that every concern was addressed thoroughly and respectfully.
Her positive attitude and commitment to excellence truly made a difference in my experience. It is clear that she takes great pride in her work and values providing quality service. I highly recommend Asja and sincerely appreciate the support she provided.
The staff was very friendly and professional. The doctor took time to explained things clearly and made sure I understood my son's treatment plan before leaving. I highly recommend this practice.
Excellent results helping my son with ear tube placement, and Amaria is *incredible* to work with in scheduling / front office. Very understanding of parent's desire to care for their children, and an attentive, caring staff that is also efficient. Multiple visits and they've always gone well.