Do not go here! This place says it’s for the uninsured and multicultural but charge 2-3x more than the national average for any procedure. They rip people off and are very unprofessional. Seems to me that they take advantage of the demographic in the area. They do not have a billing team which makes things extremely disorganized and incapable. Just to get medical reports the are charging me $250 !? Every time we have asked to speak to someone in charge, they would not allow me to and would just pass me to a rude receptionist. No Dr or supervisor would take my calls to resolve issues. Unacceptable for a “professional” clinic. All we have wanted to do was work with...read full review
Oct 2021
If i could give this place a 0 stars I literally would. I am not one to write reviews but what I experienced tonight was just too much. Long story short, there was a miscommunication between whether they accepted insurance or not and towards the end of my appointment when I went to ask once more of how I would be billed for my appointment they told me that I had to pay then and there in full. So I told them that there had to be a miscommunication somewhere and as I was going to pay, the manager Moon comes in and asks me what insurance do you have? Then she proceeds to ask me if “I was poor or something” because I have insurance. Like what? Guys, if you plan on coming...read full review
Oct 2021
I just had my appointment at this place today and the manager Moon was just bluntly rude. She made me feel as if I was poor just for having insurance and then continued to look down upon me. I was also giving blood which took them poking me 3 times just to get it right. I never felt so nauseous after giving blood after today. Customer service and respect really does go a lonnggggg way and the manager who is there needs to learn that. Being rude to anyone and looking down upon them doesn’t make you a better human being. If any one decides to go here for an appointment please please please think about your dignity first, because they really did strip that away from me...read full review
Do not go here! This place says it’s for the uninsured and multicultural but charge 2-3x more than the national average for any procedure. They rip people off and are very unprofessional. Seems to me that they take advantage of the demographic in the area. They do not have a billing team which makes things extremely disorganized and incapable. Just to get medical reports the are charging me $250 !? Every time we have asked to speak to someone in charge, they would not allow me to and would just pass me to a rude receptionist. No Dr or supervisor would take my calls to resolve issues. Unacceptable for a “professional” clinic. All we have wanted to do was work with...read full review
If i could give this place a 0 stars I literally would. I am not one to write reviews but what I experienced tonight was just too much. Long story short, there was a miscommunication between whether they accepted insurance or not and towards the end of my appointment when I went to ask once more of how I would be billed for my appointment they told me that I had to pay then and there in full. So I told them that there had to be a miscommunication somewhere and as I was going to pay, the manager Moon comes in and asks me what insurance do you have? Then she proceeds to ask me if “I was poor or something” because I have insurance. Like what? Guys, if you plan on coming...read full review
I just had my appointment at this place today and the manager Moon was just bluntly rude. She made me feel as if I was poor just for having insurance and then continued to look down upon me. I was also giving blood which took them poking me 3 times just to get it right. I never felt so nauseous after giving blood after today. Customer service and respect really does go a lonnggggg way and the manager who is there needs to learn that. Being rude to anyone and looking down upon them doesn’t make you a better human being. If any one decides to go here for an appointment please please please think about your dignity first, because they really did strip that away from me...read full review