I never write bad reviews but today was sadly over the line for me. My massage therapist Melinda is incredible and books out months in advance. I was excited to come in for a 90min massage because it had been a while since I’d been in. I walk in and the girl at the front desk checks me in and sends me back. I sit in the back room for 10 minutes (5 past the time my service should’ve started) before I walk back to the front confused- Melinda is never late. I ask the people at the front desk (a boy has since joined) if my appointment time was correct and the boy tells me that Melinda wasn’t working that day and “they probably should’ve called me.” He asks if... read full review
January 2024
Updated: Ida was very helpful in resolving my concerns! If you get a fullbody, be sure to ask for Daye. My experience with her was very wonderful and I feel great after seeing her!Original: I’ve never written a poor review online before but my experience was genuinely upsetting in how poor it was. My massage therapist was incredibly rude and abrasive. Her pressure was so intense I was biting back tears as she pressed and dragged against bone with minimal to sometimes no lotion or oil—all friction. She squeezed and rubbed my arms so roughly her own arms were shaking from the amount of pressure she was exerting. She scolded me for being “severely dehydrated,” which... read full review
October 2022
My Daughter and I had a wonderful girls day at the spa. We were greeted by smiling faces and the front office team were so helpful to us. Amy and Tallon did a wonderful job with facials and massages. We both wanted to take a nap after. Thank you so much for making our day special
I never write bad reviews but today was sadly over the line for me. My massage therapist Melinda is incredible and books out months in advance. I was excited to come in for a 90min massage because it had been a while since I’d been in. I walk in and the girl at the front desk checks me in and sends me back. I sit in the back room for 10 minutes (5 past the time my service should’ve started) before I walk back to the front confused- Melinda is never late. I ask the people at the front desk (a boy has since joined) if my appointment time was correct and the boy tells me that Melinda wasn’t working that day and “they probably should’ve called me.” He asks if... read full review
Updated: Ida was very helpful in resolving my concerns! If you get a fullbody, be sure to ask for Daye. My experience with her was very wonderful and I feel great after seeing her!Original: I’ve never written a poor review online before but my experience was genuinely upsetting in how poor it was. My massage therapist was incredibly rude and abrasive. Her pressure was so intense I was biting back tears as she pressed and dragged against bone with minimal to sometimes no lotion or oil—all friction. She squeezed and rubbed my arms so roughly her own arms were shaking from the amount of pressure she was exerting. She scolded me for being “severely dehydrated,” which... read full review
My Daughter and I had a wonderful girls day at the spa. We were greeted by smiling faces and the front office team were so helpful to us. Amy and Tallon did a wonderful job with facials and massages. We both wanted to take a nap after. Thank you so much for making our day special