Children's Healthcare of Atlanta Sports Physical Therapy - Webb Bridge

May 2023

My kids needed blood work drawn and I went this CHOA laboratory services location. It's very confusing. The gps will take you to the top of the hill when in fact, you'll need to turn the first left once you turn off from the street - it's pretty straight forward. There's the sports med therapy clinic on the left and the radiation and laboratory services on the right with plenty of parking. The staff were really nice but it did take a while. On top of it, I know for sure I gave them 2 pieces of paper one for each child. They had us waiting and basically told us both were for my daughter. I knew it looked like a lot of blood drawn but I didn't understand all that was listed on the order so didn't think twice. Needless to say I believe they lost the paper. They said I gave them 2 for my daughter and none for my son. None of it made any sense. I won't be coming back unless I absolutely necessary.

Mar 2021

Exceptional facility and care for physical therapy. Took my 9 year old son for physical therapy and was thrilled with Sarah out PT, she was cheery, thorough, gentle and great with kids. Everything I could have asked for and I have very high standards, check out my other reviews ? I’m a squeaky wheel when things go bad but also try and speak up when things are good. So grateful to have such a great facility close to home for PT. I found them straightforward about pricing and compassionate about our expense given that we have a health share and have to pay up front. I also really like the app that shows videos of the exercises and monitors progress. Excited to keep working...read full review

Nov 2020

I made an appointment after being referred by my daughters pediatrician... 2 weeks later the day before the appointment they called to say they won’t work with my insurance and I was expected to pay $1050 prior to them giving the ultrasound. When I asked if there is a payment plan or if they reduce the price if they won’t go through my insurance I was told “ it’s not my problem you can’t afford to pay it and it’s your daughters need so you’ll have to figure it out”. I was mind blown. Completely unprofessional and cold. I cancelled my appointment and will take my daughter someplace else. Even if no place else will take insurance I would rather give my money...read full review