I just had an excellent experience with this company. I had gone online and submitted a service request the evening before. They called back first thing in the morning and scheduled something that same day. The caller was both polite and pleasant. Ty and Harrison came out an hour earlier than expected which was a plus, and were both professional and patient with my questions. Ty took the extra step and looked for a part that had previously not been available because of the shortage caused by hurricane Milton. Which ended up saving me some money, which I greatly appreciated! They got the part and returned back and had it replaced and running quickly. This is definitely... read full review
November 2024
We came home to a hot home. It was 5:45p. Obviously, we would need an after hours technician. I found RMR. I called and the phone was answered by a caring voice. She took my information and said it could be two hours. That was fine with us. The tech came out in 40 minutes. He was very kind and knowledgeable. He diagnosed the issue and had us up and running in 25 minutes. USE THIS COMPANY!
October 2024
Absolutely amazing company! I recommend them to everyone I can. They actually care about their work and their clients. They are very quick to respond and great pricing. My husband, John, and I will forever use them.
I just had an excellent experience with this company. I had gone online and submitted a service request the evening before. They called back first thing in the morning and scheduled something that same day. The caller was both polite and pleasant. Ty and Harrison came out an hour earlier than expected which was a plus, and were both professional and patient with my questions. Ty took the extra step and looked for a part that had previously not been available because of the shortage caused by hurricane Milton. Which ended up saving me some money, which I greatly appreciated! They got the part and returned back and had it replaced and running quickly. This is definitely... read full review
We came home to a hot home. It was 5:45p. Obviously, we would need an after hours technician. I found RMR. I called and the phone was answered by a caring voice. She took my information and said it could be two hours. That was fine with us. The tech came out in 40 minutes. He was very kind and knowledgeable. He diagnosed the issue and had us up and running in 25 minutes. USE THIS COMPANY!
Absolutely amazing company! I recommend them to everyone I can. They actually care about their work and their clients. They are very quick to respond and great pricing. My husband, John, and I will forever use them.