Winter Park Granite and Marble

Jun 2023

I should have written this about a year ago but had hoped they would make things right.We used WPG in the past and were very happy. This time around they installed our bathroom countertop and sinks with one sink that had been chipped in two places and repaired before installing.Unfortunately we didn't find out until our job was completed and plumbing had been installed. At that point they offered to replace the sink, and said that we'd need to pay a plumber to disconnect and then reconnect both sinks.This issue was caused by their installers. They weren't willing to stand behind their work. I own a small business. If one of my techs makes a similar mistake, I eat the...read full review

Jun 2023

I should have written this about a year ago but had hoped they would make things right.We used WPG in the past and were very happy. This time around they installed our bathroom countertop and sinks with one sink that had been chipped in two places and repaired before installing.Unfortunately we didn't find out until our job was completed and plumbing had been installed. At that point they offered to replace the sink, and said that we'd need to pay a plumber to disconnect and then reconnect both sinks.This issue was caused by their installers. They weren't willing to stand behind their work. I own a small business. If one of my techs makes a similar mistake, I eat the...read full review

Nov 2022

If you’re dedicated to supporting small, local businesses vs. big box retailers —-> keep looking! I wish I had! At Winter Park Granite and Marble, you’ll never talk to the same person twice. If you ask questions or have concerns, the last person you dealt with will pawn you off on to someone else who will act uninterested and unconcerned. In hindsight, I now see that from the initial meeting in the showroom, to follow up questions and signing the contract, the rep at WPG was distracted and uninterested in my business. I should have been a smarter consumer. In the end, the finished product and project looks good, but it was an ordeal that could have been avoided...read full review