Reviews for The Cleaning Authority - Orlando

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Mar 2023
I had used this service a several years ago and I was very satisfied with their service. Due to financial issues we had to cancel the service. I reached out a couple of weeks ago to start the service again. I setup an estimate for a recurring service and no one showed up at the selected date and time. I figured it was a glitch between the main service and the local franchise. I setup a second service for today. I called this morning to verify my estimate was scheduled and it was for 10am - great! 10am - no one. I called at 10:15am and I was told they left a message for the local service because they weren't answering. It's now 10:45 and no one has arrived, no communication, nothing. I have called and the customer zero rep while they took care of me and cancelled the appointment, did very little to keep my busy. I guess they're doing well enough they don't want any new customers. Do not call if you're a new customer in the Central Florida area, they don't need the business.
Sep 2022
The worst. Do not hire this overpriced company unless you want to have to clean your house after the "cleaners" leave. Especially in this economy. Michelle B's review is accurate for what I experienced and it's the same location. For what it's worth the cleaners were nice people.

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From The Cleaning Authority - Orlando

Life is too short to clean your own home! Our team at The Cleaning Authority is here for you. We provide elite cleaning services designed to keep your home sparkling and beautiful so that you can focus on things that matter more, like your family and friends. We use a careful system to deep clean each of your rooms on a rotating basis. This ensures your home is always thoroughly cleaned and sanitized, from the areas you use daily to that hard-to-clean grout!