I recently had the pleasure of interacting with Frank at the front desk of LA Fitness, and I must say, he truly exemplifies what exceptional customer service should be.
From the moment I approached him, Frank's professionalism was evident.
I observed how he greeted everyone with a warm smile and a friendly demeanor, making the environment feel welcoming.
What impressed me the most was his extensive knowledge of the brand.
He was able to provide detailed information about membership options as well as explain how and why the transition from ESPORTA to LA Fitness occurred.
I will just give them 4 stars because the locker room floor is dirty. You can see the black patches dirty on the square tiles. They can do better than that. They can ask and communicate to the Longwood LA Fitness how their floor is so clean. I love going to Longwood facility because their gym is clean.
February 2025
Great place, my only "issue" is that the little store closes before the gym. HOWEVER, they do have vending machines for water and sports drinks. Staff is knowledgeable and FRIENDLY.
I recently had the pleasure of interacting with Frank at the front desk of LA Fitness, and I must say, he truly exemplifies what exceptional customer service should be.
From the moment I approached him, Frank's professionalism was evident.
I observed how he greeted everyone with a warm smile and a friendly demeanor, making the environment feel welcoming.
What impressed me the most was his extensive knowledge of the brand.
He was able to provide detailed information about membership options as well as explain how and why the transition from ESPORTA to LA Fitness occurred.
His... read full review
I will just give them 4 stars because the locker room floor is dirty. You can see the black patches dirty on the square tiles. They can do better than that. They can ask and communicate to the Longwood LA Fitness how their floor is so clean. I love going to Longwood facility because their gym is clean.
Great place, my only "issue" is that the little store closes before the gym. HOWEVER, they do have vending machines for water and sports drinks. Staff is knowledgeable and FRIENDLY.