I called to make an appointment with rheumatologist Victoria Strukova. The receptionist told me in order to make an appointment being that I would be a new patient I had to fax over my medical records to them before I could make an appointment. Per their instructions I did as requested and for three weeks no response from their office. I called three times leaving messages just for someone to acknowledge if my medical records were received! Today I receiving a call not to acknowledge if my medical records were received, the call was to inform me that they were not taking new patients. If that was the case why not inform me the first time I called? I hope the patients... read full review
I called to make an appointment with rheumatologist Victoria Strukova. The receptionist told me in order to make an appointment being that I would be a new patient I had to fax over my medical records to them before I could make an appointment. Per their instructions I did as requested and for three weeks no response from their office. I called three times leaving messages just for someone to acknowledge if my medical records were received! Today I receiving a call not to acknowledge if my medical records were received, the call was to inform me that they were not taking new patients. If that was the case why not inform me the first time I called? I hope the patients... read full review