“Dr.Ocasio , is amazing! She is always available and goes above and beyond for our little ones care. The staff is also great, everyone is so caring and respectful. As a first time mom, having her as my child’s pediatrician has been a blessing!“
“My daughter's therapist Ana is amazing! I love how she interacts with her and my daughter likes her alot. She has been doing so much better in such a short period of time, but... sighh..I'm not too thrilled about the company with such a huge name. I had to call 3-4 different numbers, be placed on hold for almost 20mins each time just to change one my daughter's appointments. I work in healthcare, I get it can get busy, but what frustrated me is that each person said they couldn't help me and that I had to call a different number. Getting evaluations are great but keeping the clients coming is the idea, especially if they called to come in for therapy that means they actually need it. Two reps said they only handle evaluations and that's great but what about the actual patients..??... I don't know who handles that department but they dropped the ball on this one. It shouldn't be that difficult to have some of the same eval reps handle schedules for patients too. My outpatient facility does it. It avoids this type of frustration. There should be 1-2 direct lines for scheduling. I would be glad to help if need be.
Update:** The scheduling department manager Jamie called me and was really nice enough to listen to my concerns and assist me with getting in contact with my daughter's therapist and who helped change my daughter's therapy schedule. We had a great conversation about everything and I thought the response time was great and of course Ana is amazing ❤️. Thank you both for assisting me with getting my daughter's therapy organized. ? from 3 to 5.“
“Dra. Clemente has been my kids pediatrician for 16 years and I will recommend her with my eyes closed. I have 4 kid and she has been their doctor since they were born. She is the type of doctor that just by looking at your child knows what’s going on with them even without having examined them. I recommend her 1000%. When making the appointment, always ask specifically for her.“