If I could give them a Zero out of 5 I would! They made me drive out 35 mins to see a dermatologist they told me once I got there that they could not see me because I did not have my insurance card on me when I had no knowledge that I had to bring it in. THE SUPERVISOR DID NOT SHOW ANY EMPATHY !
March 2024
Don't come to this location unless you like to be treated like trash. When you check in the office staff don't even acknowledge you. They are extremely rude over the phone & will hang up on you. They have good doctors, but horrible staff.
February 2024
Physicians at PBC Dermatology are having a hard time finding good quality front desk staff. This one very rude and unprofessional employee that typically greets and signs in patients is a genuine candidate for termination. Dr Griff knows of this, but she (the employee) remains on staff. I’m leaving her name out of this post for now pending what/if anything PBC does.
If I could give them a Zero out of 5 I would! They made me drive out 35 mins to see a dermatologist they told me once I got there that they could not see me because I did not have my insurance card on me when I had no knowledge that I had to bring it in. THE SUPERVISOR DID NOT SHOW ANY EMPATHY !
Don't come to this location unless you like to be treated like trash. When you check in the office staff don't even acknowledge you. They are extremely rude over the phone & will hang up on you. They have good doctors, but horrible staff.
Physicians at PBC Dermatology are having a hard time finding good quality front desk staff. This one very rude and unprofessional employee that typically greets and signs in patients is a genuine candidate for termination. Dr Griff knows of this, but she (the employee) remains on staff. I’m leaving her name out of this post for now pending what/if anything PBC does.